Privacy policy

Last updated: September 9, 2026

Applicora is a product owned and operated by Applicora Inc., a Canadian corporation.

1. Scope

This Privacy Policy explains how Applicora collects, uses, discloses, stores, and protects personal information when you use our website, public job and market pages, Applicora Job Search, Applicora Campus, Applicora Professional, related services, or an optional browser extension.

It applies to individual users, Participants whose access is paid for by a Sponsor, Sponsor administrators, website visitors, and people who contact us. A signed data processing agreement or order form may provide additional terms for an organization.

2. Our roles

The organization responsible for personal information can vary by product and activity:

• Private Job Search accounts: Applicora generally decides how account and product information is processed to provide the individual service. Sponsor payment does not give the Sponsor access to the private account.
• Campus and Professional administration: the Sponsor decides who is eligible, why the program exists, and what authorized administrators may do. Applicora processes organization data to provide the contracted service.
• Coaching submissions: the Participant chooses the work or résumé text copy to submit to their coaching team. A shared copy does not grant access to the rest of the private account.

Where privacy law uses terms such as controller, processor, business, or service provider, the applicable contract and the facts determine each party's legal role. Contact us if you need the data processing terms for a program.

3. Use-case boundaries

Applicora Campus

Campus supports students and recent graduates through an educational institution or career centre. Authorized advisers manage cohort assignments, ordered learning milestones, workshop preparation, staff-recorded attendance, recaps, and follow-up. Each student sees only their own assigned work and workshop participation. Classmates do not receive each other's submissions or attendee records. Institutional outcome reports contain only permitted cohort information.

Applicora Professional

Professional helps career coaches and HR professionals manage client assignments, submissions, feedback, revisions, and sessions. The same coaching workflow is used in Campus. Authorized coaches see task activity and deliberately shared submissions. Session agendas and recaps are shared with the relevant Participant; private team notes are not.

Applicora Job Search

Job Search is the private core shared by Campus and Professional and used by individuals and Participants. The account may contain detailed career and application information. Sponsor funding does not make the Sponsor the owner of the account or its contents.

4. Information we collect

Account and contact information

• name, email address, profile image, country, preferences, and account settings;
• authentication credentials, verification records, session information, and security events;
• organization, role, work contact details, program interest, and correspondence; and
• support, privacy, legal, sales, and feedback communications.

Private career and job-search information

• résumés, career profiles, employment history, education, skills, certifications, projects, achievements, and career preferences;
• job descriptions, saved roles, target employers, fit reviews, application status, dates, notes, recruiter contacts, and interview information;
• tailored résumés, cover letters, interview preparation, LinkedIn review, salary preparation, and other documents; and
• actions taken in Job Search and optional information you provide about interviews, offers, employment outcomes, satisfaction, or feedback.

Sponsor and program information

• Sponsor administrators, authorized users, billing contacts, program settings, access periods, seat assignments, and support requests;
• for Campus, cohort, program, academic-stage, and access information that the institution is authorized to provide;
• coaching tasks, chosen submissions and résumé text copies, consent records, task messages, session agendas, shared recaps, and private team notes;
• Campus milestone assignments, workshop invitations, preparation, attendance records, and follow-up work;
• aggregate program measures, such as invitation acceptance, activation, broad progress, outcome bands, forecast comparisons, and survey summaries.

Payment information

Payment processors collect payment-card and billing information. Applicora may receive billing name, address, email, transaction, plan, invoice, and payment-status information. We do not store complete payment-card numbers.

Device, usage, and location information

• IP address, browser, operating system, device type, pages viewed, features used, referral source, dates, times, and diagnostic logs;
• approximate location inferred from an IP address or search text; and
• precise browser location only when you grant location permission.

Public job and market information

We collect and organize job listings, company names, company logos, locations, posting dates, and related information from public sources and data providers. This information may include professional information published by employers or recruiting sites.

5. Information we ask Sponsors not to submit

The Sponsor should replace direct identifiers with a program-specific code and keep the key that connects the code to a person under its own control. Pseudonymous information can still be personal information under applicable law, so both parties must protect it accordingly.

6. How we obtain information

We receive information directly from you, from a Sponsor where it has authority to provide it, from services you choose to connect, from your use of Applicora, from public sources, and from service providers that support authentication, payment, security, geolocation, job data, or communications.

A Sponsor may distribute invitation links itself. If a Sponsor asks Applicora to send invitations and provides contact information for that limited purpose, we keep that information separate from career planning records and use it only for invitation, access, security, and required communications.

7. How we use information

We use information to:

• create, authenticate, secure, administer, and support accounts;
• provide job discovery, fit review, document preparation, tracking, interview preparation, salary preparation, and other requested Job Search features;
• operate Campus and Professional according to the applicable agreement and use-case boundary;
• administer invitations, access periods, reusable seats, program eligibility, and authorized organization users;
• produce permitted pseudonymous, de-identified, or aggregate forecasts, comparisons, reporting, and program reviews;
• process payments, maintain business records, and enforce agreements;
• respond to inquiries and send service, security, account, and material policy notices;
• detect, investigate, and prevent fraud, abuse, security incidents, and prohibited use;
• maintain, test, troubleshoot, and improve the Service; and
• comply with law and protect users, Applicora, and others.

8. Forecasts and automated analysis

Applicora uses statistical and computational methods to rank jobs, review fit, suggest roles, estimate pay or time to land, compare support options, and prepare documents or summaries. These outputs are estimates and may be inaccurate.

Participants decide whether and how to use a suggestion in their own job search. Where applicable law gives you rights concerning automated decisions, profiling, explanation, objection, or human review, you may contact privacy@applicora.com.

9. What Sponsors can receive

Educational institutions using Campus

An institution may receive cohort-level participation and outcome information agreed for the program. Authorized advisers also manage individual milestone tasks, workshop participation, and follow-up. These delivery records do not grant access to a student's private career workspace.

Career coaches and HR professionals using Professional

Authorized coaching staff receive assigned task status, task messages, and the submissions a Participant deliberately shares. A shared résumé is a text copy; later edits to the original are not automatically shared. Withdrawing a submission removes its body and résumé copy from the shared submission record. It does not remove task messages or feedback already recorded. Applicora does not treat a professional relationship as permission to open the rest of the person's career workspace.

Small groups and re-identification risk

Applicora may combine categories, apply minimum reporting thresholds, delay a report, or withhold a result when a small group, rare attribute, or unusual outcome could reasonably identify a person. Sponsors may not attempt to re-identify a person from pseudonymous or aggregate information.

10. Seat reuse and account data

Campus and Professional use reusable seats. A seat returns to the Sponsor's pool after a Participant's standard 90-day access period unless the order form states otherwise. Seat reuse changes available capacity only. It does not transfer, expose, merge, or assign the previous Participant's account or data to the Sponsor or to the next Participant.

When sponsored access ends, the Participant's account is handled under the retention rules below and any continuation choice offered to that Participant. The Sponsor cannot access the account because it funded the expired seat.

11. When we disclose information

We may disclose information:

• to service providers that perform hosting, storage, security, authentication, payment, email, support, analytics, geolocation, job-data, document, and text-processing functions for us;
• to a Sponsor only within the use-case boundary, sharing permission, and agreement described above;
• when you ask us to share information or connect a service;
• to professional advisers, auditors, insurers, financing sources, or transaction counterparties under appropriate confidentiality duties;
• to comply with law, legal process, or a valid government request;
• to investigate fraud, abuse, security risk, prohibited employment use, or a threat to rights or safety; and
• in connection with a merger, financing, reorganization, insolvency, or sale of all or part of the business, subject to applicable law.

We do not sell personal information. We do not share personal information for cross-context behavioural advertising.

12. Service providers

Providers may include:

• Stripe for payment processing and subscription administration;
• Google for optional account authentication;
• OpenAI and Applicora-operated models for requested document, analysis, ranking, and preparation features;
• Microsoft 365 for transactional and support email;
• hosting, database, object-storage, security, logging, backup, and infrastructure providers;
• job-listing and company-information providers; and
• geolocation and mapping providers.

When you request a feature that requires external model processing, the necessary career profile, job description, instruction, or document text may be sent to the provider under applicable business data terms. Applicora does not permit provider use of these API submissions to train general-purpose models.

We do not use private Job Search content to train a general-purpose model unless we first provide a separate clear explanation and obtain any consent required by law.

If you choose Google Sign-In, Google provides basic account information such as your name, email address, and profile image for authentication. Applicora does not use Google Sign-In to access Gmail, Calendar, Drive, contacts, or your Google password.

Provider lists and locations may change as the Service develops. We require providers to protect information through contracts or other measures appropriate to their role and the information involved.

13. Legal grounds

Depending on the law and activity, we process personal information to perform a contract, provide a requested service, follow a Sponsor's lawful instructions, pursue legitimate interests that are not overridden by individual rights, comply with legal obligations, protect vital interests, or act on consent.

You may withdraw consent for future processing where consent is the legal ground. Withdrawal does not affect processing already performed lawfully. Some information is required to provide or secure the Service, and we may be unable to continue that part of the Service without it.

14. De-identified and aggregate information

We may create de-identified or aggregate information that does not reasonably identify a person and use it for program reporting, service measurement, security, research, product improvement, and market statistics.

We maintain measures intended to prevent de-identified information from being associated with a person and do not attempt to re-identify it except to test those measures, investigate misuse, or as permitted by law.

15. Retention

We keep personal information only as long as reasonably needed for the purposes described here, the applicable account or program, security, dispute resolution, legal obligations, and enforcement.

• Job Search account information is generally retained while the account is active and for a limited period after closure or deletion requests, subject to legal and backup requirements.
• Sponsored access ending does not transfer private account data to the Sponsor.
• Sponsor program records are retained for the contracted term and a reasonable period for reporting, security, billing, legal, and audit needs.
• Invitation contact information used only to send access may be deleted, converted into the person's account record, or retained where legally required.
• Backups and security logs may remain for limited cycles before deletion or overwrite.
• De-identified aggregate information may be retained longer where it no longer reasonably identifies a person.

Specific retention periods may appear in an order form or data processing agreement. You may ask about the period that applies to your information.

16. Security

We use reasonable administrative, technical, and physical safeguards appropriate to the nature of the information. These may include access controls, authentication, encryption in transit, protected storage, logging, monitoring, backups, and service-provider controls.

No system is completely secure. You are responsible for protecting your credentials and devices. Contact security@applicora.com if you believe an account or information has been compromised.

17. International processing

Applicora is based in Canada. Information may be processed in Canada, the United States, and other countries where our providers operate. Those countries may have different privacy laws and may allow lawful access by courts, law enforcement, or national-security authorities.

Where required, we use contractual, organizational, or other safeguards for international transfers. Contact us for information about safeguards relevant to your region.

18. Your choices and rights

Depending on where you live and which law applies, you may have the right to:

• know whether we process your personal information and obtain access to it;
• correct inaccurate or incomplete information;
• request deletion or restriction;
• object to certain processing or withdraw consent;
• receive certain information in a portable format;
• request information about automated analysis or seek human review where the law provides that right;
• opt out of a sale or sharing covered by law, although Applicora does not sell personal information or share it for cross-context behavioural advertising;
• receive equal service when exercising applicable privacy rights; and
• complain to the privacy or data-protection authority in your region.

Send a request to privacy@applicora.com. We may verify your identity and authority, ask for information needed to locate the record, and apply lawful exceptions. An authorized agent may submit a request where permitted by law.

19. Sponsor responsibilities and individual requests

If Applicora processes organization-controlled program data only on a Sponsor's instructions, we may direct your request to that Sponsor or assist the Sponsor with its response. Requests concerning your private Job Search account can be sent directly to Applicora.

A Sponsor is responsible for its own copies, source records, employment or educational files, direct communications, and information collected outside Applicora.

20. Cookies and similar storage

We use cookies and similar browser storage for sign-in, security, preferences, essential operation, and permitted measurement. Where required, we ask for consent before using non-essential technologies.

You can use available cookie controls or browser settings. Blocking essential storage may prevent sign-in or other functions. Browser do-not-track signals are not interpreted consistently across the industry; we respond to legally required opt-out preference signals where applicable.

21. Children

Applicora is intended for people aged 18 or older. We do not knowingly collect personal information from children. Contact us if you believe a child has provided personal information.

22. Changes to this policy

We may update this Privacy Policy as the Service, law, and our practices change. We will post the new version and update the date above. Where required, we will provide additional notice or request consent.

23. Contact and complaints

You may also complain to the privacy or data-protection authority that applies to you, including the Office of the Privacy Commissioner of Canada, the UK Information Commissioner's Office, the California Privacy Protection Agency or Attorney General, or the Office of the Australian Information Commissioner, where applicable.