Terms of service

Last updated: September 9, 2026

Applicora is a product owned and operated by Applicora Inc., a Canadian corporation.

1. Acceptance and authority

By accessing or using Applicora, you agree to these Terms and the Privacy Policy. If you do not agree, do not use the Service.

If you use the Service for an organization, you represent that you have authority to bind that organization. In these Terms, an organization that purchases or administers access is a "Sponsor." A person using Applicora Job Search through a Sponsor is a "Participant."

You must be at least 18 years old. Unless we agree otherwise in writing, the Service is available only in Canada, the United States, the United Kingdom, and Australia.

2. The Service

Applicora is one career-support product with a shared private Job Search workspace, reusable seats, and program-owner functionality tailored to these use cases:

• Applicora Job Search: a private workspace for career profiles, job discovery, fit review, tailored documents, application tracking, interview preparation, LinkedIn review, and salary preparation.
• Campus: selected-cohort assignments, ordered learning milestones, workshops, staff-recorded attendance, and adviser follow-up, with separate student work.
• Professional: individual client assignments, chosen submissions, feedback, revisions, and sessions for career coaches and HR professionals.
• Market Pulse: hiring activity, company pages, job counts, charts, and other estimates derived from the job listings available to Applicora.
• Services: setup, rollout, orientation, team preparation, privacy guidance, and outcome review.

Some program-owner features are in pilot or development. Features, availability, and use-case names may change. We do not promise any feature or service level unless it appears in a signed order form.

3. Sponsor data responsibilities

A Sponsor may submit only information it has the lawful right and authority to provide. The Sponsor is responsible for required notices, consents, lawful bases, records, and instructions relating to its program.

The Sponsor must keep any re-identification key under its own control. It must not ask Applicora to identify a pseudonymous record, connect a portal record with a Participant's private search, or disclose information that the Sponsor is not permitted to receive.

Applicora may reject, delete, quarantine, or require correction of information that appears excessive, unlawfully obtained, sensitive, malicious, or outside the agreed purpose.

4. Sponsor access and participant independence

Sponsor payment does not give the Sponsor ownership of a Participant's account or access to the Participant's private Job Search record.

Authorized program staff administer individual assignments, workshops, and agreed services within their role. Institutional outcome reports contain only the eligible information described for the applicable use case and order form. Applicora may combine, delay, or withhold reporting where a small group or unusual result could reasonably identify a person.

Participants deliberately submit work or a chosen résumé text copy to their coaching team. The same coaching workflow supports all use cases. Shared copies do not open the rest of the Participant's career workspace. A Participant can withdraw a submission through the available control; task messages and feedback remain separate records. Information already reviewed or lawfully retained by the professional may remain subject to that professional's own obligations.

The Sponsor provides the coaches, advisers, teaching, and funded career services. Applicora provides software and any separately agreed product setup or support. Staff must record attendance and delivered services accurately; a scheduled session is not itself proof of delivery.

Participants make their own decisions about roles, applications, documents, interviews, negotiations, and offers. Sponsors must not require a Participant to disclose private search information as a condition of receiving access, unless applicable law and a separate written agreement clearly permit it.

5. Seats and sponsored access

A seat is the right for one active Participant to use sponsored Job Search during a stated access period. Campus and Professional use a standard 90-day activation unless the order form states otherwise.

When a 90-day activation ends, the seat may return to the Sponsor's available pool during the contracted term. Reusing a seat creates access for a different Participant. It does not transfer, expose, merge, or assign the previous Participant's account or data.

A seat is capacity, not ownership of an account. Seat availability, reuse rules, expiry, overages, renewal, and unused capacity are governed by the order form. Unused capacity has no cash value and is not refundable unless the order form or applicable law says otherwise.

At the end of sponsored access, a Participant may be offered a way to continue independently. Any continuation, price, data retention, or feature availability will be explained to the Participant at that time. Sponsor payment does not require Applicora to provide free access after the sponsored period.

6. Accounts and security

You must provide accurate account information and keep it current. You are responsible for your credentials and activity under your account. Notify support@applicora.com promptly if you suspect unauthorized access.

Organization administrators must give access only to authorized personnel, remove access when it is no longer required, and use reasonable security controls. Accounts and credentials may not be shared except through features designed for authorized team access.

We may require identity or authority verification before acting on account, billing, privacy, or administration requests.

7. Forecasts, scores, and outcomes

Forecasts, scores, pay ranges, time-to-land estimates, role suggestions, support comparisons, and outcome summaries are estimates based on available data, assumptions, and changing market conditions. They may be incomplete, delayed, inaccurate, or unsuitable for a particular person or program.

Outputs do not guarantee employment, interviews, compensation, timing, participant engagement, cost savings, or program results. Actual outcomes depend on factors outside Applicora's control.

The Service provides general information and workflow support. It does not provide legal, employment, human-resources, financial, tax, immigration, medical, psychological, or other regulated professional advice. You are responsible for reviewing outputs and obtaining qualified advice where needed.

8. Job listings, external sites, and location estimates

Job listings are compiled from public sources and third-party data providers. Applicora does not author, control, endorse, verify, or guarantee a listing or employer. Listings may be inaccurate, duplicated, expired, fraudulent, incomplete, or unavailable.

Applicora is not an employer, recruiter, staffing agency, or agent of an employer. We are not a party to an application, interview, offer, payment, communication, or relationship between a user and an employer.

External websites have their own terms and privacy practices. You are responsible for reviewing them and for any information you submit outside Applicora.

Location and distance information may be estimated from text, device permission, or an approximate network location. These estimates may be wrong.

9. Browser extension

Applicora may offer an optional browser extension that you install and enable. When you activate it, the extension may read the current page and send the content needed to perform the action you requested, such as capturing a job posting or helping fill an application.

You must use the extension lawfully and in accordance with the rules of the website you are visiting. The extension does not guarantee that a form will be completed correctly. You must review every field and make the final submission yourself.

10. Market Pulse

Market Pulse figures are estimates generated from Applicora's curated job-listing data. They reflect activity visible to Applicora. They are not official labour-market statistics, a complete measure of hiring, or proof that a company has hired or will hire anyone.

Counts, charts, company information, trends, and classifications may be incomplete, delayed, approximated, or incorrect. They may change as source data changes. Do not rely on Market Pulse for an employment, hiring, investment, financial, or business decision.

11. Acceptable use

You must use the Service lawfully. You may not:

• violate law, regulation, contract, privacy, confidentiality, intellectual property, or another person's rights;
• submit information you are not authorized to provide;
• attempt to identify a person from pseudonymous or aggregate information;
• use private participant information for surveillance, performance management, discipline, or retaliation;
• misrepresent an output as a verified fact, guarantee, official statistic, or professional opinion;
• scrape, harvest, resell, benchmark for publication, or systematically extract the Service or its data without written permission;
• probe, scan, bypass, disable, or interfere with security, access controls, rate limits, or technical restrictions;
• introduce malicious code, overload the Service, access another account, or use credentials without authorization;
• reverse engineer, decompile, copy, or create a competing service from protected portions of Applicora, except where law does not allow this restriction; or
• use the Service or its outputs to train, test, or improve a competing model, product, or dataset without written permission.

12. User content and feedback

You retain ownership of content you submit. You grant Applicora a limited, non-exclusive, worldwide licence to host, copy, process, transmit, display, and create technical derivatives of that content only as needed to provide, secure, support, and lawfully improve the Service as described in the Privacy Policy and applicable agreement.

You represent that you have the rights needed to submit the content and allow this processing. You are responsible for reviewing documents and other content before using or sharing them.

If you provide feedback or suggestions, you grant Applicora a perpetual, irrevocable, royalty-free right to use them without restriction or payment, provided we do not identify you publicly without permission.

Subject to these Terms, you may use, edit, and share documents and other outputs created for your account for your lawful job search or internal program purpose. You must review them before use. You may not use outputs to train or build a competing service without written permission.

13. Applicora property

Applicora and its licensors own the Service, software, design, documentation, models, methods, databases, compilations, branding, and other protected materials, excluding User Content and third-party content.

Subject to these Terms and payment of applicable fees, Applicora grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to use the Service for its intended purpose during the applicable term.

Company names, logos, and marks shown with job listings remain the property of their owners. Their appearance does not imply affiliation, sponsorship, or endorsement. Rights holders may request correction or removal at legal@applicora.com.

If you believe content in the Service infringes your copyright, send a notice to legal@applicora.com identifying the protected work, the material at issue, your contact information, your good-faith basis for the complaint, and your authority to act. We may remove disputed material and terminate repeat infringers where appropriate.

14. Third-party providers

Applicora uses service providers for functions such as payment processing, authentication, infrastructure, email delivery, job data, geolocation, and document or text processing. These providers process information as described in the Privacy Policy and their applicable terms.

Third-party services may change, fail, restrict access, or stop providing data. Applicora is not responsible for a third party's independent acts, content, availability, or policies.

15. Fees, taxes, and order forms

Fees, billing dates, contract term, renewal, seat capacity, access period, services, and use-case-specific commitments appear in the checkout flow or applicable order form. Fees are charged in advance unless stated otherwise.

You authorize the payment processor to charge the selected payment method. You are responsible for applicable taxes, valid billing information, and timely payment.

Where a plan renews automatically, the checkout flow or order form will state the renewal period. You may cancel future renewal through the available account controls or by contacting us before the renewal date. We will give notice of a price increase where required by the agreement or law.

Payment processing and billing may be handled by Geahsoft Inc., an affiliated operating company. A card or bank statement may show "GEAHSOFT" or a similar billing descriptor.

Fees are non-refundable except where an order form or applicable law requires a refund. If Applicora terminates a prepaid service without cause, we will refund the unused prepaid portion on a reasonable pro-rata basis.

If an order form conflicts with these Terms, the order form controls for that purchase. A signed data processing agreement controls for covered processing.

16. Confidentiality

Each party may receive non-public information that a reasonable person would understand to be confidential. The receiving party will use it only for the agreement, protect it with reasonable care, and disclose it only to personnel and providers who need it and are bound by appropriate duties.

Confidential information does not include information lawfully known without restriction, independently developed, received lawfully from another source, or made public without breach. A party may disclose information when legally required after giving notice where permitted.

17. Privacy and security

Our collection, use, disclosure, and retention of personal information are described in the Privacy Policy. Each party will comply with the privacy and data-protection laws that apply to its own activities.

Applicora uses reasonable administrative, technical, and physical safeguards. No internet or storage system is completely secure, and we cannot guarantee absolute security.

A Sponsor must promptly notify Applicora of suspected misuse, unauthorized access, or an incorrect disclosure related to its program and must reasonably cooperate with investigation and mitigation.

18. Suspension and termination

You may stop using the Service at any time. Account deletion and data requests are handled as described in the Privacy Policy.

Applicora may suspend or terminate access immediately for non-payment, security risk, unlawful conduct, prohibited employment use, privacy risk, material breach, or conduct that may harm a person, Applicora, or another customer.

For termination without cause, Applicora will provide reasonable notice where practicable. Terms that by their nature should survive will survive, including payment obligations, confidentiality, ownership, disclaimers, liability limits, indemnities, and dispute terms.

19. Disclaimers

To the maximum extent permitted by law, the Service is provided "as is" and "as available." Applicora disclaims express, implied, statutory, and collateral warranties, including merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, and results.

Applicora does not warrant uninterrupted, timely, secure, error-free, or complete operation. Applicora does not warrant that defects will be corrected, that data or outputs are accurate, or that use will meet a Sponsor's or Participant's objectives.

Nothing in these Terms excludes a warranty or right that applicable law does not permit the parties to exclude.

20. Limitation of liability

To the maximum extent permitted by law, Applicora and its affiliates, directors, officers, employees, contractors, suppliers, data sources, and licensors will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, opportunity, employment, wages, goodwill, use, or data.

For an individual user, the total aggregate liability of the Applicora parties arising from the Service or these Terms will not exceed the greater of the fees paid by that user to Applicora in the 12 months before the event giving rise to the claim or USD $100.

For a Sponsor, the total aggregate liability of the Applicora parties arising from the Service, an order form, or these Terms will not exceed the fees paid or payable by that Sponsor for the affected Service in the 12 months before the event giving rise to the claim.

These exclusions and limits apply across all legal theories and all claims in the aggregate, even if a remedy fails of its essential purpose. They do not apply where applicable law does not permit limitation.

21. Indemnification

You will defend, indemnify, and hold harmless the Applicora parties from third-party claims, damages, losses, liabilities, costs, and reasonable legal fees arising from your unlawful use, User Content, infringement of another person's rights, breach of these Terms, fraud, or wilful misconduct.

A Sponsor will also defend, indemnify, and hold harmless the Applicora parties from third-party claims arising from the Sponsor's employment decisions, participant selection, notices or consents, instructions, submitted data, re-identification, unauthorized monitoring, misuse of reports, or breach of Sections 3 through 6.

Applicora will give reasonable notice of an indemnified claim and allow the indemnifying party to control the defence, subject to Applicora's right to participate and to approve a settlement that admits fault or imposes an obligation on Applicora.

22. Changes to the Service and these Terms

We may change or discontinue features. Where a change materially reduces a paid service during a committed term, any remedy will be governed by the order form or applicable law.

We may update these Terms. We will post the updated version and change the date above. Where required, we will provide additional notice or request renewed agreement. Changes do not retroactively alter a dispute that arose before the effective date.

23. Governing law and disputes

These Terms are governed by the laws of Ontario and the federal laws of Canada applicable there, without regard to conflict-of-law rules.

Before starting a formal proceeding, the parties will try in good faith for 30 days to resolve the dispute. If it is not resolved, it will be decided by confidential binding arbitration in Toronto, Ontario, before one arbitrator under the Arbitration Act, 1991 and the applicable ADR Institute of Canada rules.

To the extent permitted by law, claims must be brought individually and not as a class, representative, or consolidated proceeding. Either party may seek urgent injunctive relief in a court with jurisdiction to protect confidential information, intellectual property, security, or privacy. Consumer rights and forums that cannot lawfully be waived remain available.

24. General terms

These Terms, the Privacy Policy, and any signed order form or data processing agreement form the entire agreement for the Service. If a provision is unenforceable, it will be limited to the minimum extent necessary and the remaining provisions will continue.

You may not assign these Terms without our written consent. Applicora may assign them to an affiliate or in connection with a merger, financing, reorganization, or sale of assets.

A failure to enforce a provision is not a waiver. The parties are independent contractors. No third party receives rights under these Terms. Applicora is not liable for delay caused by events outside its reasonable control.

You agree to comply with applicable export-control and sanctions laws. You may not use the Service where prohibited by law.

You agree to receive service, account, billing, security, and legal notices electronically. Electronic notices satisfy written-notice requirements to the extent permitted by law.

These Terms are written in English. If a translation is provided, the English version controls to the extent permitted by law.

25. Contact