Privacy Policy

1. Introduction

Applicora, a product of Applicora Inc. ("we," "us," or "our"), operates a career intelligence platform that helps job seekers track applications, analyze job matches, generate tailored documents, and manage their job search process.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our Service. We are committed to compliance with GDPR (European Union), PIPEDA (Canada), and CCPA (California) privacy regulations.

We do not sell your personal data to third parties.

2. Information We Collect

Account Information:

• Name and email address
• Password (encrypted)
• Country of residence
• Account preferences and settings

Career Profile Data:

• Work experience, job titles, and employment history
• Education history, degrees, and certifications
• Skills, proficiencies, and technical competencies
• Projects, achievements, and professional accomplishments
• Career goals and job preferences

Application Data:

• Job descriptions and postings you save or analyze
• Company names and role information
• Application status, dates, and timeline
• Interview notes and feedback
• Contact information for recruiters and hiring managers

Documents:

• Resumes and CVs you upload or generate
• Cover letters created through our platform
• Strategy reports and interview preparation documents
• Notes and attachments related to applications

Usage Data:

• Pages viewed, features used, and time spent
• Device information (browser, operating system)
• IP address and approximate location
• Referral source and navigation patterns

Payment Information:

• Billing address and payment method details
• Payment information is processed securely by Stripe (our payment processor)
• We do not store full credit card numbers on our servers

3. How We Use Your Information

We use your personal information to:

• Provide the Service: Create your account, manage your profile, track applications, and deliver platform features
• AI Analysis & Matching: Analyze job compatibility using AI-powered scoring (powered by OpenAI), provide recommendations, and identify skill gaps
• Generate Documents: Create tailored resumes, cover letters, and strategy reports optimized for specific roles
• Process Payments: Handle subscription billing and payments through Stripe
• Improve the Service: Analyze usage patterns, identify bugs, and enhance features
• Communicate: Send account notifications, product updates, and respond to inquiries
• Ensure Security: Detect and prevent fraud, abuse, and unauthorized access
• Comply with Legal Obligations: Respond to legal requests and enforce our Terms of Service

4. Third-Party Services We Use

We work with trusted third-party service providers to deliver our platform. Each service processes data according to their own privacy policies:

Important: All trademarks, logos, and brand names (Stripe, OpenAI, Google, etc.) are the property of their respective owners. We use these services to provide functionality but are not affiliated with, endorsed by, or sponsored by these companies.

5. Your Privacy Rights

GDPR Rights (EU/UK/Switzerland):

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Delete your account and personal data ("right to be forgotten")
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time
• Right to Lodge a Complaint: File a complaint with your local data protection authority

PIPEDA Rights (Canada):

• Access your personal information we hold
• Challenge the accuracy and completeness of your information
• Withdraw consent for certain uses (subject to legal/contractual restrictions)
• File a complaint with the Privacy Commissioner of Canada

CCPA Rights (California):

• Right to Know: What personal information we collect, use, and disclose
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: We do not sell personal information
• Right to Non-Discrimination: Equal service regardless of privacy choices

To exercise your rights, contact us at: privacy@applicora.com

6. Data Security & Retention

Security Measures:

• Industry-standard encryption for data in transit (TLS/SSL)
• Encrypted storage for sensitive data at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication requirements
• Monitoring and logging of suspicious activity

Data Retention:

• We retain your data for as long as your account is active
• After account deletion, we may retain certain data for legal compliance (e.g., tax records, fraud prevention)
• Anonymized usage data may be retained indefinitely for analytics
• You can request complete data deletion by contacting privacy@applicora.com

No system is 100% secure. While we implement robust security measures, we cannot guarantee absolute security of your data transmitted over the Internet.

7. Children's Privacy

Applicora is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately at privacy@applicora.com.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including Canada and the United States. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting the updated policy on our website with a new "Last Updated" date
• Sending an email notification to your registered email address
• Displaying a notice within the Service

Your continued use of the Service after changes constitutes acceptance of the updated Privacy Policy.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: