Terms of service

1. Acceptance of Terms

By accessing, browsing, or using the Applicora platform (the "Service"), whether as a guest or registered user, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms") and our Privacy Policy, which is incorporated herein by reference.

These Terms constitute a legally binding agreement between you ("User," "you," or "your") and Applicora, a product of Applicora Inc. ("Applicora," "we," "us," or "our"). If you are accessing the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

Age Requirement: You must be at least 18 years of age to use this Service. By using the Service, you represent and warrant that you are at least 18 years old.

Geographic Restriction: The Service is available to residents of Canada, the United States, United Kingdom, Australia, New Zealand, Singapore, Israel, and United Arab Emirates only. By using the Service, you represent and warrant that you are a resident of one of these countries. If you are not, you are not permitted to use the Service.

2. Description of Service

Applicora is a career strategy platform that provides tools and services to assist job seekers, including but not limited to:

• AI-powered agentic job search that finds and ranks job listings against your profile and preferences
• ATS fit scoring across 9 weighted dimensions (skills, experience, seniority, domain, recency, education, location, certifications, languages)
• Tailored resume and cover letter generation for each specific job posting
• ATS keyword coverage analysis split into keywords you already cover and ones to add
• Interview preparation including sample answers built from your work history, responses to hard questions, salary guidance, smart questions to ask the interviewer, and a 30-60-90 day plan
• Optional target-salary check that flags low-ball offers
• Phased application tracking (Analyze, Tailor, Submit, Interview, Closed)
• Career insights and recommendations

Features, functionality, and availability may change at any time without prior notice as we continue to develop and improve the platform.

3. User Accounts and Registration

Account Creation: To access certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized access to or use of your account.

Account Termination: We reserve the right to suspend or terminate your account at any time. For terminations with cause (including violation of these Terms, fraudulent activity, or illegal conduct), termination may be immediate and without prior notice. For terminations without cause, we will provide at least 14 days written notice to the email address on your account. During this notice period, you may export your data. If we terminate your account without cause and you have a prepaid Premium subscription, we will refund the unused portion on a pro-rata basis.

4. User Obligations and Prohibited Conduct

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree NOT to:

• Violate any applicable local, state, national, or international law or regulation
• Infringe upon or misappropriate any third party's intellectual property rights
• Upload, transmit, or distribute any viruses, malware, or other malicious code
• Attempt to gain unauthorized access to any portion of the Service, other users' accounts, or any systems or networks connected to the Service
• Interfere with or disrupt the integrity or performance of the Service or the data contained therein
• Engage in any form of automated data collection, including scraping, crawling, or harvesting
• Reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code of the Service
• Use the Service to send spam, unsolicited communications, or fraudulent content
• Impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity
• Circumvent, disable, or otherwise interfere with security-related features of the Service
• Tamper with, modify, or manipulate the Service, including website code, APIs, or client-side code

5. Third-Party Services & Integrations

Applicora uses trusted third-party service providers to deliver certain functionality. By using our Service, you acknowledge and agree that we may share your information with these providers as necessary to operate the platform:

Third-Party Terms & Trademarks:

• Each third-party service has its own terms of service and privacy policy, which govern your use of their services through our platform
• All third-party trademarks, logos, and brand names are the property of their respective owners
• We are not affiliated with, endorsed by, or sponsored by Stripe, OpenAI, Google, or any other third-party services we integrate with
• We use these services solely to provide functionality and improve your experience
• We are not responsible for the actions, policies, or practices of third-party providers

For more information about how we share data with third parties, please see our Privacy Policy.

6. Intellectual Property Rights

Applicora Ownership: The Service and its entire contents, features, and functionality (including but not limited to all information, software, code, text, displays, graphics, photographs, video, audio, design, presentation, selection, and arrangement) are owned by Applicora, its licensors, or other providers of such material and are protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

Limited License: We grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your personal, non-commercial use, subject to these Terms. This license does not include any right to: (a) resell or make commercial use of the Service; (b) modify or create derivative works based on the Service; (c) download (other than page caching) or copy any portion of the Service; or (d) use any data mining, robots, or similar data gathering or extraction methods.

User Content: You retain ownership of any content you submit to the Service, including resumes, cover letters, job descriptions, and other materials ("User Content"). By submitting User Content, you grant Applicora a limited, non-exclusive, royalty-free license to use, reproduce, and process such content solely for the purpose of providing the Service to you. This license terminates when you delete your account or submit a verified data deletion request, subject to any legal retention obligations. We do not use your User Content to train AI models, sell to third parties, or for any purpose beyond operating the Service. You represent and warrant that you own or have the necessary rights to all User Content you submit.

AI-Generated Content: Content generated by the Service's AI features (including resumes, cover letters, and interview prep briefings) is provided to you under a license for your personal use. You may use, modify, and distribute AI-generated content for your job search activities, but you may not use such content to train competing AI models or services.

Feedback: If you provide us with any feedback, suggestions, or ideas about the Service ("Feedback"), you grant us an unlimited, irrevocable, perpetual, royalty-free license to use, modify, and incorporate such Feedback into the Service without any obligation to you.

7. Payment and Subscriptions

Subscription Plans: The Service is offered on a subscription basis. Subscription fees are billed in advance on a recurring basis (monthly or annually) depending on the plan you select. We may also offer free or discounted plans at our discretion.

Billing Entity: Payment processing and billing are handled by Geahsoft Inc., our affiliated operating company. Charges on your credit card or bank statement will appear as "GEAHSOFT" or similar. Both Applicora Inc. (the brand) and Geahsoft Inc. (the billing entity) are part of the same corporate group.

Payment Authorization: By providing payment information, you authorize us to charge the applicable fees to your payment method. You are responsible for maintaining valid payment information.

Automatic Renewal: Subscriptions automatically renew unless you cancel before the renewal date. You may cancel your subscription at any time through your account settings or by contacting us.

Refunds: All fees are non-refundable. The only exception is if Applicora terminates your account without cause, in which case any prepaid unused subscription fees will be refunded pro-rata. Refunds required by applicable law will also be honored. Outside of these two exceptions, all fees are non-refundable.

Price Changes: We reserve the right to change our pricing. We will notify you at least 30 days before any price increase takes effect, using the email address on your account. Price increases will not apply to your current billing cycle. If you do not agree to the new pricing, you may cancel before the change takes effect.

8. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and disclosure of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

UK GDPR Compliance (United Kingdom): For users in the United Kingdom, we comply with the UK General Data Protection Regulation (UK GDPR) as retained in UK law. You have the right to: access your personal data; correct inaccurate data; request erasure of your data; restrict or object to processing; receive your data in a portable format; and lodge a complaint with the Information Commissioner's Office at ico.org.uk. To exercise these rights, contact privacy@applicora.com.

Australia and New Zealand: For users in Australia, we comply with the Privacy Act 1988 and the Australian Privacy Principles. For users in New Zealand, we comply with the Privacy Act 2020. You have the right to access and correct personal information we hold about you. To exercise these rights, contact privacy@applicora.com.

Singapore and Israel: For users in Singapore, we comply with the Personal Data Protection Act 2012 (PDPA). For users in Israel, we comply with the Privacy Protection Law 5741-1981. You have the right to access, correct, and in certain circumstances request deletion of your personal data. To exercise these rights, contact privacy@applicora.com.

United Arab Emirates: For users in the UAE, we comply with Federal Decree-Law No. 45 of 2021 on Personal Data Protection. You have the right to access, correct, and request deletion of your personal data. To exercise these rights, contact privacy@applicora.com.

PIPEDA Compliance (Canada): For Canadian users, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA). We collect, use, and disclose personal information only for purposes that a reasonable person would consider appropriate in the circumstances, and only with your knowledge and consent.

CCPA Compliance (California): For California residents, we comply with the California Consumer Privacy Act (CCPA). You have the right to:

• Know what personal information we collect, use, disclose, and sell
• Request deletion of your personal information
• Opt-out of the sale of your personal information (we do not sell personal information)
• Non-discrimination for exercising your CCPA rights

Data Security: We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention: We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in our Privacy Policy, unless a longer retention period is required or permitted by law.

To exercise any of these rights or for questions about our data practices, please contact us at privacy@applicora.com.

9. Disclaimers and Limitations of Liability

SERVICE PROVIDED "AS IS": THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE. APPLICORA DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT ANY DEFECTS WILL BE CORRECTED.

No Employment Guarantee: Applicora is a tool to assist with job searching and career development. We do not guarantee that use of the Service will result in job offers, interviews, or employment. Your success depends on many factors beyond our control, including your qualifications, experience, the job market, and employer preferences.

AI-Generated Content: Content generated by our AI features is provided as a suggestion and starting point. You are solely responsible for reviewing, editing, and ensuring the accuracy of all AI-generated content before use. We are not responsible for any consequences arising from your use of AI-generated content.

Third-Party Content: The Service may contain links to third-party websites or services that are not owned or controlled by Applicora. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

LIMITATION OF LIABILITY: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL APPLICORA, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• Your access to or use of or inability to access or use the Service
• Any conduct or content of any third party on the Service
• Any content obtained from the Service
• Unauthorized access, use, or alteration of your transmissions or content
• Loss of employment opportunities or job offers
• Errors or inaccuracies in AI-generated content

WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT APPLICORA HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.

AGGREGATE LIABILITY CAP: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL LIABILITY OF APPLICORA AND ITS AFFILIATES FOR ANY CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU HAVE PAID TO APPLICORA IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR (B) ONE HUNDRED DOLLARS ($100 USD).

Jurisdictional Limitations: Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the limitations above may not apply to you. In such jurisdictions, our liability will be limited to the greatest extent permitted by law.

10. Indemnification

You agree to defend, indemnify, and hold harmless Applicora, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms
• Your use of the Service, including but not limited to your User Content
• Your violation of any rights of another party, including any intellectual property rights
• Your violation of any applicable law or regulation
• Any claim that your User Content caused damage to a third party
• Any fraudulent, negligent, or wrongful conduct by you

This indemnification obligation will survive the termination of these Terms and your use of the Service.

11. Modifications to Service and Terms

Service Changes: We reserve the right to modify, suspend, or discontinue the Service (or any part or feature thereof) at any time, with or without notice, and without liability to you. Features and functionality may change as we continue to develop and improve the platform.

Terms Updates: We may revise and update these Terms from time to time at our sole discretion. We will notify you of material changes by posting the updated Terms on the website and updating the "Last Updated" date. Your continued use of the Service following the posting of revised Terms means that you accept and agree to the changes.

Review Obligation: You are responsible for reviewing these Terms periodically. If you do not agree to the modified Terms, you must stop using the Service.

12. Governing Law and Dispute Resolution

Governing Law: These Terms and your use of the Service shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada, without regard to its conflict of law provisions.

Dispute Resolution: In the event of any dispute, claim, or controversy arising out of or relating to these Terms or the Service, the parties agree to first attempt to resolve the dispute through good faith negotiation.

Arbitration Agreement: If the dispute cannot be resolved through negotiation within thirty (30) days, the parties agree that any dispute shall be resolved through binding arbitration in accordance with the Arbitration Act of Ontario, to be conducted in Toronto, Ontario, Canada. The arbitration shall be conducted by a single arbitrator mutually agreed upon by the parties, or if the parties cannot agree, appointed in accordance with the rules of the ADR Institute of Canada. The decision of the arbitrator shall be final and binding on the parties.

Class Action Waiver: YOU AGREE THAT ANY ARBITRATION OR PROCEEDING SHALL BE LIMITED TO THE DISPUTE BETWEEN YOU AND APPLICORA INDIVIDUALLY. TO THE FULL EXTENT PERMITTED BY LAW, (A) NO ARBITRATION OR PROCEEDING SHALL BE JOINED WITH ANY OTHER; (B) THERE IS NO RIGHT OR AUTHORITY FOR ANY DISPUTE TO BE ARBITRATED OR RESOLVED ON A CLASS-ACTION BASIS OR TO UTILIZE CLASS ACTION PROCEDURES; AND (C) THERE IS NO RIGHT OR AUTHORITY FOR ANY DISPUTE TO BE BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY ON BEHALF OF THE GENERAL PUBLIC OR ANY OTHER PERSONS.

Exceptions to Arbitration: Notwithstanding the above, either party may seek equitable relief (including injunctive relief) in any court of competent jurisdiction to protect its intellectual property rights or confidential information.

Jurisdiction: You and Applicora agree to submit to the personal and exclusive jurisdiction of the courts located in Toronto, Ontario, Canada, for any actions for which the parties retain the right to seek injunctive or other equitable relief.

13. General Provisions

Entire Agreement: These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference, constitute the sole and entire agreement between you and Applicora regarding the Service and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Service.

Severability: If any term or provision of these Terms is held to be invalid, illegal, or unenforceable in any jurisdiction, such invalidity, illegality, or unenforceability shall not affect any other term or provision of these Terms or invalidate or render unenforceable such term or provision in any other jurisdiction. Upon such determination, the parties shall negotiate in good faith to modify these Terms to effectuate the original intent as closely as possible.

Waiver: No waiver by Applicora of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Applicora to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

Assignment: You may not assign or transfer these Terms or your rights hereunder, in whole or in part, by operation of law or otherwise, without our prior written consent. We may assign these Terms at any time without notice or consent. Any attempted assignment in violation of this provision is void.

No Third-Party Beneficiaries: These Terms do not and are not intended to confer any rights or remedies upon any person or entity other than you and Applicora.

Force Majeure: Applicora shall not be liable for any failure or delay in performance under these Terms due to causes beyond its reasonable control, including but not limited to acts of God, war, terrorism, riots, embargos, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

Export Control: The Service may be subject to export control laws and regulations. You agree to comply with all applicable export and re-export control laws and regulations, including the Export Administration Regulations maintained by the U.S. Department of Commerce and sanctions programs administered by the Office of Foreign Assets Control.

Electronic Communications: By using the Service, you consent to receiving electronic communications from us. These electronic communications may include notices about applicable fees and charges, transactional information, and other information concerning or related to the Service. You agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing.

Language: These Terms are drafted in English. If these Terms are translated into any other language, the English language version shall prevail to the extent of any conflict or inconsistency.

14. Company Information & Contact

Applicora is a product owned and operated by Applicora Inc., a Canadian corporation.

If you have any questions, concerns, or complaints about these Terms or the Service, please contact us at: